Hi
Friends,
As
you might be aware that I love shopping online and that too from different
shopping sites and the latest one is Online shopping site Jabong.com. I saw
this website a month ago on the internet and have been browsing it quite often
and this time I finally Shopped with them.
About the company and
their policies- Jabong.com
is a young and vibrant company that aims to provide good quality branded
products. Jabong.com caters to the fashion needs of men, women and kids across
footwear, apparel, jewellery and accessories.
At
Jabong.com we strive to achieve the highest level of “Customer Satisfaction”
possible. Our cutting edge E-commerce platform, highly experienced buying team,
agile warehouse systems and state of the art customer care centre provides
customer with:
- Broader selection of products
- Superior buying experience
- On-time delivery of products
- Quick resolution of any concerns
Payment Options-
They support the following payment options:
- Cash On Delivery
- Credit card
- Debit card
- Net Banking
And
all credit card and net banking transactions are processed over a secure
encrypted connection.
When
you make a purchase using the COD option, your product will be booked. Their
Customer Care Expert will call to confirm your Order before it gets dispatched.
If you are unreachable or unable to attend the call, You can also contact
Customer Care on 1800-258-5555 (Toll Free) to confirm the purchase within 24
hours of making the purchase.Failing to confirm the purchase will lead to
cancellation.
Cash
On Delivery option is available on purchases up to a
limit of Rs. 20,000, beyond which purchases can only be made using Netbanking
or Creditcard.
While
there is no option for a customer to cancel the order on their own once the
payment is made, you can get in touch with Customer Care as soon as possible
with your order number.
As
long as your order has not been processed, They can cancel it and refund your
amount. If you cancel your order before the product has shipped, you can choose
to have the entire amount refunded or get a Jabong.com voucher.
They
have a no question asked return policy, you can return your order for a full
refund.
Jabong.com offers free shipping on all orders placed on our website, with no minimum order size or exceptions which is great, isn't it.
Just
because shipping is free doesn't mean it should take a long time. Jabong.com
understands that getting your items quickly is important to us, so they make
every effort to process your order quickly.
They
deliver within 2-5 bussiness days. In some cases it may take longer to receive
the shipment depending on your location and accessibility.
Inside
the box, the products were bubble wrapped securely to protect them from damage
during shipping.
I
had ordered Coloressence Waterproof Mascara, Colorbar lipstick in pretty please
and Maybelline Smooth and vivid eyeliner pencil. The products were authentic
and not approaching the expiry date. I have also checked out their other
sections like apparel, shoes etc and I will be shopping with them again. They
do have updated and trendy collection.
Overall, it is a good and secure site to shop. I will be shopping for some clothes and accessories next time.
Will I shop again from them - Yes,
for sure as I am satisfied with their product and services.
If you are using credit cards you can expect some good discounts and also do check the best credit cards for online shopping in India
If you are using credit cards you can expect some good discounts and also do check the best credit cards for online shopping in India
I am extremely impressed by the service offered by Jabong. In terms of collection of items, may be you can try to include more, but then as far as placing the order, tracking the status of the order and delivery time your work is highly appreciated.
ReplyDeleteWell i also had a nice shopping experience
DeleteThats right.. even i like jabong services and the customer support.
Delete